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About the Canadian Ombudsperson for Responsible Enterprise

Our approach

The Office of the Canadian Ombudsperson for Responsible Enterprise (CORE) believes human rights are best realized through collaborative approaches such as information sharing, mediation, and joint fact-finding.

We bring independence and impartiality to our review of alleged human rights abuses arising from the operations of Canadian garment, mining, and oil and gas companies abroad.

We are committed to making recommendations for remedies that reflect Canada’s commitment to ensuring responsible business conduct in the operations of Canadian garment, mining, and oil and gas companies abroad.

Our complaint process

CORE is consulting with stakeholders on its draft Operating Procedures (OPs) for the complaint and review process. We invite you to provide input.

Once the complaint process is finalized in 2020, individuals, communities or groups may submit complaints of alleged human rights abuses arising from a Canadian company’s operations abroad in the garment, mining, or oil and gas sectors.

Stakeholders

CORE regularly meets with all key stakeholders to inform them of our role, gain an understanding of their concerns, and obtain their support and collaboration. They include civil society organizations, industry associations, company executives, academics, representatives of foreign government, and officials from all levels of government in Canada. See below for a detailed list of whom we have met with.

CORE has public, private and plural stakeholders:

Partners

CORE is fortunate to have several government partners to support its work.

The Canadian National Contact Point (or NCP) has a mandate of dialogue facilitation or mediation for all sectors for a wide range of issues.

Export Development Canada provides the CORE with a strong link to industry and can remove financial support to companies if recommended by the CORE.

Other government departments, such as NRCan, Environment Canada, and Health Canada, provide support in their fields of interest and experience.

The CORE will refer a matter to the RCMP if the CORE believes a criminal offence has been or is being committed or where the alleged human rights abuse likely constitutes a:

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