Office of the Canadian Ombudsperson for Responsible Enterprise
CORE stands for Canadian Ombudsperson for Responsible Enterprise. We are a human rights ombudsperson or “ombud.” We review complaints about possible human rights abuses by Canadian companies when those companies work outside Canada in the garment, mining, and oil and gas sectors.
Services and information
The information you need to file a complaint
How to file a complaint, how the CORE’s process works, what the CORE does about fairness, safety, and confidentiality
Answer your questions about the CORE and its process
Find out more about the office, its mandate, vision and human rights
By telephone for Complaints, General Inquiries and Media Inquiries: +1 343 203 5060
By Email for Complaints: email@example.com
By Email for General Inquiries and Media Inquiries: firstname.lastname@example.org
What we are doing
- Risk Management Process for Non-Review Country Visits
- What We Heard
- Terms of reference: Study on the respect for children's rights and the risk of child labor in the operations and foreign supply chains of Canadian apparel companies
- Annual Report (2019-2021): Canadian Ombudsperson for Responsible Enterprise
- Quarterly report on complaints and inquiries
- Letter to Minister Ng regarding launch of CORE study on possible use of child labour in supply chains of Canadian garment companies
- Listening tour: What we heard
- Building back better: Integrating human rights into COVID-19 measures
Research and policy
- Brief on Bill S-211 - An Act to enact the Fighting Against Forced Labour and Child Labour in Supply Chains Act and to amend the Customs Tariff – 2022-08-03
- COVID-19 and human rights due diligence – 2020-06-02
- European Union commitment to introduce legally binding corporate human rights and environmental due diligence: Implications for Canada – Policy Brief
- Referral Organizations
- Message from the Ombudsperson
- Operating Procedures for the Human Rights Responsibility Mechanism
- Privacy notice statement
Notice of operations during COVID-19 pandemic
We are continuing to respond to inquiries and are now accepting complaints.
You can file a complaint using email or telephone. If you send a complaint or other document by mail, it will take us longer to respond because we do not have regular access to our office.
We thank you for your understanding and patience.
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