Office of the Canadian Ombudsperson for Responsible Enterprise
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CORE stands for Canadian Ombudsperson for Responsible Enterprise. We are a human rights ombudsperson or “ombud.” We review complaints about possible human rights abuses by Canadian companies when those companies work outside Canada in the garment, mining, and oil and gas sectors.
Services and information
What you need to know about filing a complaint
The information you need to file a complaint
Resolving a human rights dispute and working with the CORE
How to file a complaint, how the CORE’s process works, what the CORE does about fairness, safety, and confidentiality
Frequently asked questions
Answer your questions about the CORE and its process
About the CORE
Find out more about the office, its mandate, vision and human rights
Contact us
By telephone for Complaints, General Inquiries and Media Inquiries: +1 343 203 5060
By Email for Complaints: complaints-plaintes@core-ocre.gc.ca
By Email for General Inquiries and Media Inquiries: info@core-ocre.gc.ca
Latest
What we are doing
- Risk Management Process for Non-Review Country Visits
- What We Heard
- Terms of reference: Study on the respect for children's rights and the risk of child labor in the operations and foreign supply chains of Canadian apparel companies
- The Canadian Ombudsperson for Responsible Enterprise Annual Report 2019-2021
- CORE quarterly report on inquiries and complaints
- Letter to Minister Ng regarding launch of CORE study on possible use of child labour in supply chains of Canadian garment companies
- Listening tour: What we heard
- Building back better: Integrating human rights into COVID-19 measures
Research and policy
- Brief on Bill S-211 - An Act to enact the Fighting Against Forced Labour and Child Labour in Supply Chains Act and to amend the Customs Tariff – 2022-08-03
- COVID-19 and human rights due diligence – 2020-06-02
- European Union commitment to introduce legally binding corporate human rights and environmental due diligence: Implications for Canada – Policy Brief
Corporate information
- Referral Organizations
- Message from the Ombudsperson
- Mandate
- Operating Procedures for the Human Rights Responsibility Mechanism
- Partners
- Privacy notice statement
Notice of operations during COVID-19 pandemic
We are continuing to respond to inquiries and are now accepting complaints.
You can file a complaint using email or telephone. If you send a complaint or other document by mail, it will take us longer to respond because we do not have regular access to our office.
We thank you for your understanding and patience.
Ombudsperson
Canadian Ombudsperson for Responsible Enterprise
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