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Office of the Canadian Ombudsperson for Responsible Enterprise

Notice of operations during COVID-19 pandemic

We are continuing to respond to inquiries and are now accepting complaints.

You can file a complaint using email or telephone. If you send a complaint or other document by mail, it will take us longer to respond because we do not have regular access to our office.

We thank you for your understanding and patience.

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CORE stands for Canadian Ombudsperson for Responsible Enterprise. We are a human rights ombudsperson or “ombud.” We review complaints about possible human rights abuses by Canadian companies when those companies work outside Canada in the garment, mining, and oil and gas sectors.

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Services and information

What you need to know about filing a complaint

The information you need to file a complaint

Resolving a human rights dispute and working with the CORE

How to file a complaint, how the CORE’s process works, what the CORE does about fairness, safety, and confidentiality

Frequently asked questions

Answer your questions about the CORE and its process

About the CORE

Find out more about the office, its mandate, vision and human rights

Contact us

By telephone for Complaints, General Inquiries and Media Inquiries: +1 343 203 5060

By Email for Complaints: complaints-plaintes@core-ocre.gc.ca

By Email for General Inquiries and Media Inquiries: info@core-ocre.gc.ca

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